Social Work Services

Frequently Asked Questions

• Why would I need an oncology social worker?
• How can you help me and my family?
• What areas of help are available?
• How do I contact a UPMC Cancer Centers oncology social worker?

Why would I need an oncology social worker?

Oncology social workers are specially trained professionals who are available to assist you and your family with practical and emotional issues related to a diagnosis of cancer. We are knowledgeable about the usual course of cancer, its treatment and side effects and how difficult the experience can be for you and your family. We offer a broad range of services, particularly in the areas of support, education, resources, discharge planning and advocacy. We want you to know that our concern is not only caring for your disease but also caring for your emotional and social well-being.

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How can you help me and my family?

An oncology social worker can meet with you and/or your family to explore ways in which help can be provided. Your individual concerns can often be matched with appropriate community resources. Just to name a few, we can provide assistance with transportation arrangements, financial concerns, disability applications, insurance concerns and employment issues. Oncology social workers also provide individual, family and group counseling.

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What areas of help are available?

• Adjustment to the diagnosis of cancer
• Role changes/family adjustment
• Coping strategies/stress management
• Communication with children about cancer
• Adjustment to changes in self-image and sexuality
• Negotiation of the medical care system
• Management of financial and insurance issues
• Education and decision making
• Advanced directives (living will/durable power of attorney)
• Peer support referrals
• Assessment for caregiver assistance at home
• Employment concerns
• Temporary housing
• Disability applications
• Prescription assistance programs
• Extended care in a nursing or rehabilitation facility
• Transportation needs
• Community resources/support groups/support services
• Mental health referrals
• Grief counseling

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How do I contact a UPMC Cancer Centers oncology social worker?

You or your family can request help by calling 412-623-2306. Likewise, physicians, nurses and other health care professions can make referrals to Social Work Services. All interactions with the oncology social worker are confidential and at no cost to you or your family.

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